Silver Lamborghini Urus overlooking the Southern California coast at sunset

Frequently Asked Questions

Rental terms vary by vehicle and the provider fulfilling the booking. We confirm the details before you reserve.

What should I have ready to rent a luxury or exotic car?

Have a valid driver’s license, a payment method, and the information needed to verify insurance. The rental provider will confirm vehicle-specific eligibility, any deposit, and the documents required before you commit. Browse our fleet and share your dates to get the applicable terms.

How old do I need to be to rent?

The minimum age depends on the vehicle and the provider handling the rental. Some high-performance models have stricter eligibility rules. Tell us the driver’s age when you inquire so we can confirm the requirement for the exact vehicle; an international license can be reviewed case by case.

What kind of insurance is required?

Coverage must be valid for the specific rental vehicle and approved by the provider before pickup or delivery. A standard personal policy does not automatically cover an exotic or supercar. You may be asked for your insurance card and declarations page; required limits and any deductible will be confirmed for your booking.

Can I arrange coverage if my own insurance does not qualify?

Depending on the vehicle and rental provider, an alternative coverage option may be available. Tell us if you need one when you request availability. We will confirm whether it is offered, its price and terms, and any effect on the security deposit before you book. Do not assume a vehicle is covered until the provider confirms it in writing.

May another person drive the rental?

Every driver must be approved by the provider and named in the rental agreement before driving. Additional drivers may need to show a valid license and meet the same eligibility and insurance requirements. Driving by someone who is not approved can breach the agreement and affect coverage; check the signed terms for the consequences.

Is there a security deposit, and when is it released?

A security deposit or card authorization may be required. The amount, accepted payment method, and release process depend on the vehicle and provider, and will be disclosed with your quote or rental agreement. After the vehicle is returned and inspected, any hold or balance is handled under those terms; your bank may take additional time to release an authorization.

Can you deliver the vehicle?

Delivery or pickup may be available for homes, hotels, airports, and event locations in Orange County, Los Angeles, and other covered areas. Availability and fees depend on the vehicle, address, and dates. Send us your location when you inquire and we will confirm the options before booking.

How much mileage is included, and what happens if I exceed it?

Included mileage and the extra-mile rate vary by vehicle and rental agreement. Ask for both figures with your quote, especially for a multi-day rental. Your agreement will explain how miles are counted and how any overage is charged; mileage is only pooled across days when the written terms say so.

How do I request availability or ask a question?

Select “Check Availability” on a vehicle page, or call/text 714-683-2124. You can also message WhatsApp at 949-572-1822 or email Info@BigTimeRidez.com. Include your dates, vehicle, and delivery location. Business hours are 9:00 AM–7:00 PM daily.

REQUEST AVAILABILITY

Submit your request and a Big Time Ridez representative will contact you shortly.